Why underwriters ask about it
the first question on every AI-aware application is what AI the business uses. "We're not sure" is the answer underwriters trust least.
How to fix it
- List every tool that answers, writes, books, or decides for you: website chat, phone answering, booking, email autoresponders, CRM assistants, quoting tools, content tools, and anything staff use personally for work.
- Check bank and card statements for AI subscriptions you forgot about.
- For each tool record five things: name, what it does, who owns it internally, what data goes into it, what it's allowed to do on its own.
- Date the document and set a repeating calendar reminder to review it quarterly.
Evidence to keep
the dated inventory, updated quarterly. This single document is used by six other remedies below.