Why underwriters ask about it
the SMB AI liability products literally cite an employee following AI-generated installation instructions and causing water damage. For trades, this is the module that matters most.
How to fix it
- Rule: AI-generated technical guidance (installation steps, torque values, wiring, dosages, load limits) is checked against the manufacturer's documentation or a qualified person before anyone acts on it.
- The manufacturer's spec always wins over the AI's answer.
- Make this part of the job briefing for field staff.
Evidence to keep
the rule in your policy and in field-staff training notes (R10.2).