R2.2 · Free remedy

The agent can move money without a human

incorrect refunds and purchases are named examples in AI insurance coverage. A dollar threshold with human approval is the control underwriters look for.

Why underwriters ask about it

incorrect refunds and purchases are named examples in AI insurance coverage. A dollar threshold with human approval is the control underwriters look for.

How to fix it

  1. Pick your threshold — many small businesses start at $0 (all money moves need approval) or $50.
  2. Change the workflow: below threshold the agent acts and logs it; at or above, the agent drafts and a named human approves before anything is sent or charged.
  3. Write the threshold and approver's name on the authority sheet.

Evidence to keep

the threshold on the authority sheet plus a few examples of approval messages or logs.